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Von Gahlen does more than just listen. We also exchange ideas with you throughout, from making a plan to finalizing the most complex details. During this process we are not afraid to ask critical questions, and we expect the same from you. This critical and constructive reciprocity typifies the Von Gahlen approach and this is how we achieve a valuable collaboration and successful solutions.
Von Gahlen works with you to develop solution-oriented and well-considered ideas by taking the five steps described below.
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We start with creating a User Requirement Specification (URS). This document consist of all your wishes and requirements. The more accurately this information is documented, the better the results. As a result, we not only clarify the expectations, but we also maintain continuous control of the process.
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Next step is to create a Functional Design Specification (FDS): a document in which your requirements (documented in the URS) are matched with our solutions. In the FDS we work with a Requirement Traceability Matrix (RTM), which specifies a solution for each of your requirements.
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After completing the FDS, Von Gahlen could also provide the construction of a mockup. Based on our years of experience, we know a full-size model of your production line is the best test for your operators whether they can perform their work effectively and efficiently. In this way we work together with you to create the most ergonomic, functional and safe working environment for your operators.
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At this point, the functional design has been drawn up, the 3D designs have been made and everything has been approved by you. The general outlines of your tailor-made solution are finished, and now we begin the detailed engineering. At this point, the added value of step 1 becomes very obvious. Clarifying and understanding your wishes and requirements enables us to determine whether the solution is correct, and ensures faster delivery of the most suitable installation.
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We build your facility at our factory exactly as it will be installed at your location, and then complete a Factory Acceptance Test (FAT) with you. This test ensures that all parts documented in the URS and FDS are delivered as required.
At this stage, the development of your tailor-made hot cell or entire laboratory is complete. It is time for delivery: the assembly phase. Following the five steps in the development phase, the assembly phase is a key aspect for achieving a successful, tailor-made solution. Our experienced installation engineers join your construction team during the assembly phase. Good communication and coordination with all partners involved in this phase is crucial.
Ensuring a tailor-made solution is in our genes for sure. Our mission is to meet your requirements for radiation safety and ergonomics as well as the Good Manufacturing Practices (GMP) guidelines and United States Pharmacopeia (USP) standards. And we do not make any concessions during this process. As a development partner in the complex world of nuclear medicine, we are committed to making sure that everything is right, down to the last detail. Guaranteeing the best solution to your challenge is part of this commitment.
Contact us to experience our method as explained above. We look forward to accompany you and to make your respectable work in nuclear medicine possible. Feel free to give us a call or send us an e-mail.